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Notice Regarding Cybersecurity Incident at Highland Shores Children’s Aid
Kawartha-Haliburton Children’s Aid Society (KHCAS) is sharing the following information to make current and former clients aware of a cybersecurity incident reported by our partner agency, Highland Shores Children’s Aid Society.
This cybersecurity incident occurred within Highland Shores Children’s Aid Society’s systems. KHCAS’s systems were not affected by this incident.
On November 4, 2026, Highland Shores Children’s Aid Society published a notice regarding a cybersecurity incident involving unauthorized access to a portion of its network. According to Highland Shores, an unauthorized third party accessed its environment and took a limited amount of data, including files containing personal information relating to certain individuals.
Who Does This Notice Apply To?
For individuals connected with KHCAS, this notice may be relevant to you if you answer yes to the following question:
- Have you received services or participated in the Therapeutic Family Care (TFC) program between 1995 and 2026?
If you participated in or received services through the TFC program during this period, your information may have been included in the data involved in the Highland Shores incident.
According to Highland Shores Children’s Aid Society, information potentially involved for service recipients, including TFC participants, may include name, contact information, date of birth, financial information, Social Insurance Number (SIN), government-issued identification, information about services received, child welfare record checks and results, medical information and assessments, and court records. Highland Shores notes that not every type of information listed was necessarily affected for every individual.
What Should I Do?
Highland Shores Children’s Aid Society advises that no additional action is required at this time, but recommends remaining vigilant and being cautious of unsolicited communications requesting personal information. Highland Shores also states that it will never contact individuals by email or text message asking them to provide sensitive personal information.
If you received services or participated in the TFC program between 1995 and 2026, we encourage you to review Highland Shores’ complete notice for information about the incident, the information potentially involved, steps being taken by Highland Shores, and available privacy rights.
More Information
A link to the posting on the Highland Shores Children’s Aid Society’s website is available here
Questions about whether your information was affected, the cybersecurity incident itself, or Highland Shores’ response should be directed to Highland Shores Children’s Aid Society:
- Telephone: 1-800-267-0570, option 5
- Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.
- Email: privacy@highlandshorescas.com [highlandsh…rescas.com]
